Head of Compliance

Location: Manchester/Redhill
Reporting to: Executive Director - Operations
Main purpose of job: To lead the Verlingue Compliance Team in the UK that acts as a safeguard for the business, promotes ethical practices, ensures regulatory compliance, mitigates risk and supports the overall wellbeing of the company as well as for our clients. 

The role would lead an internal team and external consultants to ensure that the business delivers on its aspirations. The team sits within the larger Operations structure and contributes to and is supported by that broader group.

Key Accountabilities

To positively lead and develop the UK Compliance Team 
Create and execute the Compliance strategy for the business in conjunction with the Executive Director – Operations 
Be the face of Verlingue with the regulators, auditors, chartered institutes and PI insurers
Keep up to date with, and understand, relevant laws and regulations and communicate and cascade these in a way that is appropriate for the business
Monitor market developments and share information at an early stage to ensure the business can positively react to upcoming change  
Lead the Risk Committee process and ensure the risk matrix remains updated
Be an active member of OPCO providing updates, trend analysis and management information as appropriate including Fair Value  
Produce board papers and updates to EXCO, Board and Group as appropriate  
Build positive relationships and collaborate across the business, including France & Europe, and beyond through active Business Partnering
Provide a knowledge of and insight into European regulations where appropriate that may impact our UK operation including the Lloyds environment  
Provide guidance & training to employees on regulatory changes and the law 
Work with the business to ensure that policies & procedures are relevant, accurate, understood and embedded in what we do 
Manage and ensure the correct level of audits and role plays are carried out
Support the business meet its growth aspirations by supporting new business pitches, agreeing TOBAs, acquisitions, etc and participate in company projects and initiatives
Oversight and management of all complaints and Errors & Omissions with effective reporting carried out 
Oversight and management of any data breaches with effective reporting carried out  
Ensure marketing materials, presentations and websites are compliant with regulatory requirements
Carry out required regulatory returns or surveys
Support reviews of contracts
Liaise with our Compliance Advisors 
Person Specification

Excellent working knowledge of the FCA rules
Excellent working knowledge of the ICO rules
Good understanding of associations such as BIBA
Good understanding of the London Markets and Lloyds environment and insight into European markets
Excellent attention to detail 
Demonstrate confidence, strong relationship management, diplomacy and decisiveness
Able to successfully balance the absolute need to be compliant with business acumen  
Ability to find solutions, demonstrate a “can do” mentality and get actively involved  
Be a strong self-motivator and desire to be flexible
To remain calm and solution focused when under pressure
Aligned with the Verlingue values and behaviours
ACII or suitable professional qualification - desirable
Suitable legal qualification - desirable

Benefits
Competitive salary, 25 days holiday, 6% employer contribution pension scheme, buy & sell holiday scheme, cash plan, life assurance (4x basic salary), income protection, private medical insurance (when eligible), hybrid working, discounted insurance, EAP

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