Postado em: Auxiliar Administrativo em Ipswich | Última actualização: |
Customer Service Administrator - Are you passionate about delivering excellent customer service? If so, we would love to hear from you! Come and join this dynamic and expanding company that genuinely cares about its people.
IKON are experts in designing and delivering communication skills-based training. We are renowned nationwide training provider specialising in empowering individuals to manage challenging behaviour in the workplace. We believe in a world where everyone has the right to feel safe and confident at work. We are recruiting an experienced Customer Service Administrator to join our growing, collaborative team working in Ipswich.
As a Customer Service Administrator, you will be an integral part of ensuring our customers receive top quality service. Your day-to-day duties will involve handling any customer enquiries and assisting them with product information via phone, email, and in person, therefore excellent written and verbal communication is required for this role. You will also demonstrate strong attention to detail and proficient IT skills when maintaining customer records and the CRM database. As well as this, you must be able to work well independently and collaborate with others.
Requirements of the Customer Service Administrator:
A positive and empathetic attitude towards customers
Confidence and ability to show initiative
Capacity to prioritise and manage own workload
Ability to multitask and work effectively under pressure
Strong problem-solving skills
This role is full-time working 37.5 hours a week where you will be working 8:30am – 5:00pm. On offer is a salary of £25,000 - £28,000 per annum, plus 28 days annual leave, 3 days Christmas shut down and bank holidays, company away days, a pension scheme, and free parking!
At IKON, we envision a world where everyone feels safe and confident in their workplace. If you share our vision and want to make a difference, we invite you to join our team.
If you have the relevant skills and experience and would like to be considered, please apply by forwarding an up-to-date CV as soon as possible. We look forward to hearing from you.
Please check your email inbox and spam/junk mail folder for any email correspondence for this role.
If you require any reasonable adjustments, such as access or information in an alternative format, please inform us as soon as possible so that we can make the appropriate adjustments.
No Recruitment Agencies Please
Additional keywords: customer service, administrative, office support, admin, customer, CRM, communication
This vacancy is being advertised and handled through Spider, the regions Online Job Advertiser on our behalf. We both take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. As you might expect you may be contacted by email, text or telephone. For full Privacy Policy details please see email correspondences on receipt of your application