Postet i: Andre i Phoenix | Sendt: |
Job Description
First line of contact for all visitors to the building. Grants access Maintains safe and secure environment for customers and employees by patrolling and monitoring premises and personnel.
Monitors surveillance equipment.
Inspects buildings, equipment, and monitors access points.
Reports and assists with escalation duties related to major problems impacting business, or site outages.
Ensures all established policies and procedures are maintained and followed.
Makes decisions with an understanding of procedures, company policies and business practices to achieve desired results.
Responsible for monitoring of the property and access control.
May be required to control traffic by directing drivers and enforces parking regulations.
Document work in various Ascent and client systems after work has been scheduled.
Reports atypical situations to management.
Escalates all emergency, fire and safety hazards.
Promotes positive public relations by offering courteous service to customers, visitors, and guests and responding to their requests.
Monitors and controls the building's life safety system and central access control systems.
Provides escort for guests, visitors, and contractors as required.
Provides insight to improve all department procedures to increase efficiencies and service levels.
Assesses monitoring faults and prioritizes and escalates accordingly.
Informs violators of policy and procedures.
Completes reports by recording observations, information, occurrences, and surveillance activities, interviewing witnesses, obtaining signatures.
Maintains organization's stability and reputation by complying with legal requirements.
Ensures work, assignments and projects successfully meets assigned deadlines.
May act as the Shipping and Receiving Technician for all freight deliveries and shipments, when necessary. Logs freight into and out of the track system and takes customer deliveries to secure storage for pickup.
Additional duties as assigned.