Product Owner, Offer Management

Job Description
We are currently looking for a Product Ower, Offer Management, to join our growing team.  This is a critical component of the Brightspeed Innovation team, leading the development, launch and lifecycle management of portfolio products and platforms for Mass Markets, Enterprise and Wholesale customers.
In this role, you will report directly to the Director, Product Innovation. You will have a proven track record for managing the entire lifecycle of different product implementations and product platform projects in the U.S. market, maintaining a high level of ownership and accountability across the whole process (end-to-end).
You will be responsible for defining, developing and executing the vision for each product related project within the portfolio, as well as enhancing as needed the existing platforms.
As a Product Owner, Offer Management, you will have the following duties and responsibilities:
Interact with business and technical stakeholders to identify needs, opportunities, and gaps; solve problems to ensure a quality, highly efficient outcome
Develop a deep understanding of specific product related platforms, internal and external customers
Document customer personas, customer journeys and guidelines for user experience
Lead the innovation agenda for the product platform, actively recommending new features with the objective to continuously improve User Experience and Customer Experience, both for Brightspeed employees and customers
Collaborate with Sales, Engineering, IT, Marketing, Network, Operations, Finance, Service Delivery, and Service Assurance to ensure proper development and management of services
Prepare and understand requirements for new products, platforms and product related projects for Mass Markets, Enterprise and Wholesale market segments
Work with IT and other key stakeholders to groom product requirements and turn them into actionable Jira tickets and technical requirements for software developers and network architects
Establish end-to-end plans involving all required resources -internal and external- for a successful development, implementation and launch of new projects
Collaborate with vendors and different teams to evaluate, test, qualify and select technological solutions associated to product initiatives
Participate in meetings with customers, vendors, events and other internal and external activities as required to contribute to promoting the Brightspeed brand and its products and understanding the needs of customers from different segments