Δημοσιεύτηκε σε: Υπηρεσίες διοίκησης και υποστήριξης σε Πίτερμπορο | Δημοσιεύτηκε: |
Contracts Administrator
Location : Peterborough
Salary : £25000 - £27000
Hours : (Apply online only) - Office based
Contracts Administrator
We are looking for a proactive and committed person, you will be required to have excellent multi-tasking skills, analytic/investigative attributes with a strong attention to detail as well as being flexible and adaptable. You will be working with the Service office team. You should have excellent Microsoft skills, good customer service and communication skills, a financial back ground is an advantage.
Main Responsibilities:-
* Invoice all contracts, quoted work and repairs internal and external in a timely manner using company procedures.
* Manage all periodic charges, customer procedures relating to service reports and invoicing.
* Manage and provide Service and Maintenance Contract renewals to existing customers ensuring all renewal activities are recorded and data is accurately maintained and processed.
* Pre- plan work schedule for pre-paid service and maintenance contracts.
* Provide Service contract details, Bank details Account applications and quotations, for new customer Service contract enquires and ensure applications are processed.
* Process all new contracts onto the Service database.
* Maintain Service System database SLA'S and schedule all contracts, using current pricing and analysis codes.
* Respond to customer and Service desk queries relating to Service Contracts and vehicle service history.
* Process all engineers reports from point of completion.
* Provide system quotations for additional work and customer enquires.
* Liaise with Accounts regarding customer queries relating to invoicing, accounts queries and purchase orders.
* Liaise with Sales regarding the warranty service and maintenance contracts.
* To provide system analysis to the Service Manager.
Please contact Maria Jarvis for an informal chat