Posted in: Other in United Kingdom | Posted: |
Club House Assistant - Permanent, West Silvertown (E16)
Hours: 16 per week, 9am - 6pm Saturday & Sunday
Rate of pay: £11.44 Per hour
Duties & Responsibilities
* To be the front of house face for the Clubhouse at the weekends in the busy periods.
* To check memberships on entrance of people who are using alternative access to get into the gym.
* Support in managing the security of the club house, preventing non-members accessing the facilities.
* Support in managing any daily complaints.
* Ensure you are there to help with any questions at the front of the clubhouse when needed.
* To maintain a friendly and professional welcome service to the residents.
* To ensure that residents adhere to the rules in the spa area and make sure it’s a safe place for all residents to use and enjoy.
* To be the point of contact for any questions or queries from residents.
* Supporting in maintaining the cleaning levels for all areas of the club house.
* Support in reporting any maintenance issues.
* First responder to any first aid/health issues within the gym and wet areas.
* Support with inductions/b.life tickets when required.
Skills & Experience
* Proven ability to build strong working relationships with clients.
* Passionate, lively, approachable and charismatic.
* Good team player.
* Ability to offer constructive advice to others.
* Good working knowledge of health & safety.
* Face to face customer services experience.
* Ensure that you can enforce rules and regulations.
Ballymore operates as an equal opportunities employer