Administrator

Are you an experienced administrator with a knack for multitasking in a dynamic IT-driven environment? If so, we have an exciting opportunity to join our friendly team. Situated in the heart of the city, we are seeking a full-time administrator who is not only proficient with office software but also possesses a modern approach to IT operations.
Duties:
• Data entry using Microsoft Excel, Word, and a variety of in-house software packages.
• Produce reports and letters using bespoke software.
• Accurately adding new clients to our CRM system and amending client details.
• Assist with social media and marketing.
• Managing the company email inbox.
• Greeting clients and visitors on arrival.
• Receiving and dealing with telephone calls, taking accurate messages, and actioning as necessary.
• Deal with answer machine messages.
• Processing client disbursements.
• Provide administrative support for the whole Company including typing letters, reports, accounts, and other documents.
• Receiving, recording, and distributing incoming mail. Ensuring outgoing mail is recorded, franked, and sent appropriately.
• Managing the register for client records.
• Taking card payments for client invoices.
• Jointly responsible for off-site archive records.
• Photocopying, scanning, and filing as required.
• Joint Fire Officer and First Aider (training will be provided).
• Other duties as requested, including covering colleague’s roles when absent.
The Ideal Candidate:
• Must display a modern approach to operating in the IT environment
• Teamwork is vital as well as the ability to work independently too
• Will have social media and marketing skills.
• Excellent verbal and written communication skills.
• Strong and accurate data entry skills and the ability to manage databases.
• Strong IT skills and confident using a range of programs including Outlook, Microsoft Word, Excel, and bespoke software.
• Exceptional organizational skills and the ability to prioritize workload effectively.
• The ability to work to tight deadlines and multitask.
• Excellent customer service skills with the ability to communicate in a professional manner with clients, both over the telephone and face to face
We can offer:
• Pension scheme.
• City Centre location.
• Contribution towards cost of car parking.
• A day off for your birthday in addition to annual leave entitlement.
• Client/staff referral commission.
• Bonus scheme, subject to criteria.
If you’re ready to take the next step in your administrative career and contribute to a vibrant team in a city-centre location we invite you to apply today