Assistant Showroom Manager

HRGO are looking for an experience retail assistant manager to manage a local independent ceramic decorative specialist store. This role involves an interesting and varied duties within a relaxed, friendly and friendly atmosphere.

The ideal candidate will have a minimum of 3 years of retail experience and excel at delivering the highest level of customer service to every store visitor. They should have a creative approach to marketing and promotional projects, as well as strong skills in managing staff and driving sales.

Key Duties to include:

Providing an excellent experience to trade and retail customers
Supporting all team members in the sales process including handling customer complaints
Inventory management, placing orders and stock checks to ensure accuracy
Showroom and warehouse maintenance, ensuring they are clean, organised and visually appealing at all times
Staff Supervision, guidance and support, training, task delegation and ensuring adherence to company policies/procedures
Product Knowledge, maintaining a thorough understanding of all products including specification, installation requirements and pricing
Marketing and promotion, such as promotional events, advertising campaigns to drive sales and increase brand awareness
Admin duties, processing paperwork, managing schedules and reporting
Collaborating with the showroom manager and other team members to achieve sales targets, continuous improvements, and contribute to the overall success of the businessRequirements

Excellent communication and IT skills
Self-motivated, enthusiastic and organised
Fit and healthy - this job involves heavy lifting
Forklift licence would be useful but not essential
Willingness to gain product knowledge
Some managerial/supervisory experience