Support Team Leader

Company: CV-Library
Job type: Full-time

This post has a “genuine occupational requirement” covered under the Sex Discrimination Act 1975 & therefore only female applicants will be considered.
We are a supported living organisation who specialise in providing bespoke packages of support to people with learning disabilities & complex needs to live in the community in their own home.
Orbis primarily supports adults & young people with learning disabilities, Autism, behaviour that challenges, enduring mental health difficulties, physical disabilities.
We are currently recruiting a Female Service Manager to join our team in the East Denton area of Newcastle. If you believe you have the following then we want to hear from you.
* Excellent organisational, leadership & communication skills
* Positive attitude, good value base & levels of empathy
* Caring & understanding
* Imaginative & resourceful
* Willingness to go the extra mile
* Committed to the rights of the people we support
* This role is subject to Enhanced DBS check
We are recruiting a Full-Time Female Service Manager to provide support, to two ladies with complex health needs. The right person would need some moving & handling experience & a driving licence.
Preferred experience & knowledge of BSL, peg feeding, suction, catheter care & personal care. This role involves providing 24 hr support with varied shift patterns – we pay £15.50 per hour & NMW for sleep in’s
Key responsibilities include:
* To take full responsibility for the effective daily operation of your designated service.
* To support the staff team to develop their skills & understanding of the supported person
* To work directly with the Operational Manager & Senior Manager for the daily running of the service
* Ensure all policies, procedures, & guidelines for the support of the individual are met.
* To carry out staff supervision, mentoring, team meetings & appraisals, authorise annual leave, book staff training, complete return to work interviews
* Ensure all risk assessments & support plans are within date & updated when needed.
* Ensure effective communication with all other parties that may be involved.
* Be part of the interview process for new staff, ensuring they are mentored & onboarded
* To drive the mobility vehicle of the person being supported
* Complete rotas & timesheets, ensuring training, leave or sickness is allocated to rotas, complete monthly payroll reports
* Be responsible for managing finances within the service
* To update on-line data bases such as Coolcare, Nourish & e-Mars
* To be part of the staff team & work shifts (you will not be required to work nightshift)
* Ensuring the supported person has a Person-Centred Plan (PCP) that is updated regularly.
* Be part of the on-call system, to be on stand-by & available to cover services when needed, take calls to offer advice & support.
* Be responsible for managing the environment & ensuring that Health & Safety is adhered to & report any issues or repairs required.
* Ensure that the service complies with CQC regulations.
* The post holder may be required to carry out additional duties, this list is not conclusive
Benefits
Competitive, pension-scheme, life insurance, long-term sick insurance, savings scheme, bonuses
You may also have experience in the following: Women's Advocate, Care Assistant, Client Support Specialist, Personal Care Attendant, Patient Care Coordinator, Social Services, Care Facilitator, Care Manager, Support Worker, Social Worker, Community Support, etc.
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