Senior Renewals Underwriter

Company: CV-Library
Job type: Full-time

Senior Renewals Underwriter – Manchester/Hybrid (RDT223)

Underwriter Key Accountabilities

* Develop, negotiate and profitably underwrite existing business.

* Provide underwriting support at partner and customer sites if required.

* Manage individual work to deliver agreed targets, objectives and meet SLAs.

* Act as referral point for Underwriting team providing coaching and training.

* Act on individual audit results and agreed action plans within agreed deadlines to improve own performance.

* Understand and operate within regulatory framework, identify and resolve complaints.

* Conduct audits and provide feedback, coaching and training as appropriate.

* Provide team manager support as and when required.

* Actively expand personal technical and knowledge both informally (networking internally and externally, internet, industry press) and formally (in-house training, CII, CPD).

Skills and Experience

* Qualified Dip CII or commitment to achieve within an agreed timescale.

* Market and industry knowledge.

* A proven track record of delivering exceptional customer service.

* Appropriate IT skills (will be tested).

* Strong verbal communication skills.

* Experience of acting as a coach within a commercial environment.

* Experience of effective stakeholder management within a commercial environment

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