Customer Service

Customer Service Officer
Location: Winsford CW7
Rate: £12.47 per hour
Shift pattern: Guaranteed hours contract working a set shift pattern across days, nights & weekends.

This corporate officer role offers a good rate of pay, ongoing training and development opportunities. Applicants should have excellent customer service and communication skills.

Essential criteria:

* Strong customer service skills

* Happy working 12-hour days, nights and weekends on a set shift pattern.

Duties to include:

* Meeting and greeting visitors to the site in a polite and customer focused manner.

* Manage access control to the site.

* Front of house duties

* Issuing passes to visitors and staff members

* Internal and external patrols

* Operation of CCTV and access control systems

* Produce accurate and comprehensive incident reports.

* Ensure all Health & Safety policies are adhered to.

* Work in conjunction with site Assignment Instructions

* Respond to emergency situations.

* Work as part of a customer focused team.

* General Security Officer duties

Momentum Security Recruitment Specialists

Established as a Security Recruitment specialist Momentum Recruitment provide a quality focused recruitment service for the provision of permanent, contract & temporary staff across the EMEA region.

Momentum Security Recruitment covers the following markets.

* Corporate Security

* Security Guarding - Management & Operations

* Security Guarding - SIA licensed Officer & site personnel staff

* Retail Loss Prevention, Audit & Fraud

* Security Sales & Business Development

* HSEQ (Health, Safety, Environmental & Quality Assurance)

* Facilities Management - Hard (M&E) & Soft Services

* Electronic Security