Field Service Engineer

Hours: Monday – Thursday, 8am to 5pm, Friday 8am – 3:30pm
Client: Specializes in intelligent drive technology, offering solutions for industrial and automotive industries, serving the UK and Ireland.
Responsibilities:
Diagnostics and Repairs
* Perform diagnostics and major unit exchanges.
* Report quality issues during tasks.
Customer Support
* Assist OEMs and support new product launches.
* Aid sales team and build strong customer relationships.
* Minimize customer asset downtime.
Health and Safety
* Follow H&S and Environmental guidelines.
* Coordinate with Health & Safety Managers.
* Work safely per documentation and keep training up to date.
Reporting and Administration
* Complete engineering reports and manage expenses.
* Monitor stock levels and conduct annual stock takes.
* Work extra hours as needed.
Training
* Undertake product-specific training when requested.
Qualifications:
Education and Experience
* Completed engineering apprenticeship; level 5 qualification preferred.
* Field services and engineering background.
Technical Skills
* Experience with electric vehicles and high voltage systems.
* Knowledge of zero emission vehicles, electric drive/fuel cell.
* Understanding of variable speed electric drives and control systems.
* Excellent diagnostic and IT skills.
Additional Requirements
* Full UK driving license.
Benefits:
* Company Vehicle
* Annual Bonus (pro rata on joining)
* 20 days holiday (pro rata on joining)
* Pension: 3% employee, 6% employer
* Life Assurance
* Salary/Bonus Sacrifice
* Private Health Care
* Dental Health Care
* Cycle to work scheme
Pre-Employment Requirement: New employees must pass a Drugs and Alcohol related Medical upon starting