Customer Care Executive

Wild recruitment have a great opportunity for an individual who is looking for a diverse administration role as a Customer Care Executive which includes free on-site parking and 25 days holiday plus bank holidays.

You will be responsible for maintaining and growing customer care packages and proactively promote after sales products. This role will require you to support customers with enquires, technical support and working closely with the area sales managers.

Day to Day Tasks:

Order processing
Replying to emails internally and externally
Managing clients enquires
Following up outstanding opportunities
Liaise with stakeholders
Assist with wider sales team
Record and update customer information
Make changes to customers account details, products and services
Contributing new ideasWhat we are looking for:

Experience working within Sales Administration
SAP experience or experience on a similar package
Experience communicating over the phone and through emails
Be able to communicate effectively using different channels of communication
Be able to follow processes with high attention to detail
Friendly and approachable
Thrives on beating targets and exceeding targetsBenefits:

£28,000 to £32,000
Free Parking
Full Time
Hybrid working
25 days holiday plus bank holidays rising yearly
Fantastic Pension Scheme
Great maternity and paternity payIf you think this role is something of interest, apply now!

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job