Posted in: Finance in South West England | Posted: |
Credit Controller
Join a team to contribute to a dynamic financial operations environment where your skills and dedication will significantly aid their credit control operations !
The role is rto provide a top-tier Credit Control service following the Group's collections procedures. Ensure timely follow-up on all debt, escalating cases when necessary.
The role will involve :
- Diligently review and pursue all debt
- Analyse and address outstanding debts effectively.
- Accurately allocate payments to corresponding invoices.
- Tailor approaches based on customer types—corporate or care clients.
- Set up and monitor adherence to payment plans.
- Generate and distribute a monthly aged creditor report to stakeholders.
- Conduct regular meetings with the Head of Financial Operations to assess and reduce debt levels.
- Coordinate with debt collection agencies as needed.
You will require the following:
- **Education:** GCSEs (or equivalent) in English and Maths; A-levels preferred.
- **Professional Development:** Commitment to ongoing professional growth.
- **Technical Skills:** Proficient with computerized accounts systems and quick to adapt to new IT systems.
- **Office Skills:** Proficient in Microsoft Office suite (Excel, Word, Outlook) and CRM databases.
- **Experience:** Previous experience in a finance department with credit control responsibilities and basic bookkeeping knowledge.
- **Key Skills:**
- Strong attention to detail and keyboard proficiency.
- Excellent numeracy, analytical, and financial skills.
- Discreet and confidential handling of information.
- Ability to meet tight deadlines and work under pressure.
- Effective communication and relationship-building abilities.
- Team-oriented with a proactive 'can-do' attitude.
- Customer service excellence.
- Self-motivated with minimal supervision required.
- Commitment to Equality and Diversity.
- Identify and implement system and process improvements.
- Familiarity with data protection requirements and risk mitigation controls.
- **Location:** Based in Wells with flexible, virtual-first working arrangements. Occasional office presence required