Posted in: Customer Service/Call Centre in Bath | Posted: |
M4 Recruitment are looking for a Sales / Customer Service Assistant to work for a the UK’s largest distributor of decorative surfaces specialising in flooring, worktops, laminates, compact, panel products, solid surface and wall panelling.
Monday - Friday (Apply online only))
Knowledge, Skills & Experience Required:
* Customer Focused
* Problem solving ability relating to customer service
* PC literate
* Excellent communication skills
* Excellent administration skills
* Proven sales background
* Proactive sales calling
* Keen attention to detail
* Ability to multi-task
Key Results Areas
* Ensuring all orders are processed accurately and on time, in full.
* Ensure customer quotations and customer correspondence are completed in a professional manner.
* All cash handling must be dealt with in line with company policy.
* Achieve sales and margin targets of the branch.
* Target new customers.
* Follow up all enquiries.
* Ensure that all held orders are chased and customers contacted for payments.
* Help out with stock take.
* Non stock and stock purchasing.
* Complete all sales reports as required, i.e. footfalls, lost orders etc
