Business Office Manager

Job Description
Maintain basic knowledge of computer software and internet applications.
Maintain resident, business office and employee files.
Assist in answering resident billing issues. Also maintain the ancillary charge worksheet on a weekly basis.
Ensure that move-in deposits and rents are deposited in a timely manner.
Ensure accurate and timely submission of insurance claims and other financial documentation.
Management of resident trust accounts, including printing and distributing monthly statements.
Assist with processing of Medicaid applications/ Medicaid renewals.
Send monthly delinquent notices and follows collection guidelines.
Process resident lease renewal letters.
Ensure that accounts payable procedures are processed timely & accurately.
Ensure that all proprietary, financial, and resident information is kept confidential.
Respect and maintain confidentiality of the office, it’s records, and restricted information.
Understands the safety and disaster plan.
Participate in the Manager on Duty program.
Attend various community events.
Attend all required training, in-service, and staff meetings.
Strive to maintain a safe working environment through the prevention of accidents, the preservation of equipment, and the achievement of safe working practices.
Maintain a positive and professional demeanor toward residents, visitors, families, and co-workers.
Adhere to all policies and procedures of Senior Lifestyle Corporation.
Perform other duties as assigned.