پست شده در: غیره در هوستون | آخرین بروزرسانی: |
Job Description
The Service Booker will review and book warranty and customer pay orders and be responsible for ensuring compliance with all warranty and repair orders, including rental. The booker works closely with warranty administrator. This job involves multi-tasking, working in a fast-paced environment, and understanding complex legal guarantees.
*The position is full time with a set schedule:
Monday to Friday:
10:00 Am to 7:00pm
AND
Every third Saturday 9-4pm
Job Duties include, but are not limited to:
Book warranty and customer repair orders
Review repair orders for warranty compliance
Bill Rental on repair orders
Review warranty policies and procedures to ensure compliance
Work effectively with Warranty Administrator
Communicate with customers, dealers, and manufacturers regarding warranty claims
Maintain accurate records of warranty claims, including documentation and correspondence
Coordinate with service technicians to gather necessary information for warranty claims
Assist in resolving any warranty claim disputes or issues
Provide support and guidance to customers regarding warranty coverage and claim process
Verify criteria required by factory or distributor