Help Desk Technician Tier 2/3 (MSP) | $65K - $75K + Bonus +…

Yritys: PhillyTech.Co
Työnkuva: Kokoaikainen

Job Description
As a Help Desk Technician, you will work in a collaborative, team environment to deliver high-quality service to our customers. Some responsibilities include but not limited to: 
Use expert technical skills to perform support, implementation, and training functions including IT Service Desk, Desktop, Server (Premise / Cloud), Network, Email Threat Protection, User Awareness Training, Vulnerability Assessments, Email Migrations, MFA to the desktop, Managed Backups, Managed Firewalls, Hosted VoIP, and Contract Client Support.
Work remotely with customers in addition to local travel to client sites to install and maintain computer systems and networks, aiming for the highest functionality.