Cashier, Retail Store Associate

Job Description
Job Summary 
• The Store Retail Store Associate (Part Time) is responsible for assisting and delivering exceptional service to all customers. 
• Services provided at The Store include receiving and processing packages for courier shipment, and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. 
• The Retail Store Associate will grow into becoming an expert in services, products, and value options to advise customers by providing accurate information. 
 
Job Duties 
• This position has previous retail customer service experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. 
• Duties will include such tasks as customer interaction, delivering quality solutions for customer problems, and administering world class customer service. 
 
Other Duties 
• Delivers outstanding customer service to walk-in customers and telephone inquiries 
• Continuously practices good listening skills with customers, The Store team members, and leadership 
• Takes ownership of the customer's needs and offers solutions 
• Takes action to learn all product and service offerings, alternative solutions, and industry trends 
• Operates all equipment, software, and devices and is willing to teach others 
• Maintains a clean, organized, and safe working environment 
• Performs other duties as assigned 
 
Minimum Requirements 
• High school diploma or GED required 
• Strong computer skills, including Microsoft Office and Adobe Suite 
• Outstanding phone skills 
• Strong verbal and written communication skills, including spelling and math 
• Prompt, reliable, and responsible 
• Able to lift 40+ pounds