פורסם ב: קמעונאות ב- מזרח מידלנדס | פורסם: |
Trade Counter Assistant
Hours: Monday – Friday, 6.30am to 4.30pm, alternate Saturdays 6.30am to 3.30pm
This is an exciting opportunity to join this family-owned builders’ merchant, offering a range of plumbing and building supplies.
As a Trade Counter Assistant, you will be the first point of contact for customers, providing expert advice, processing transactions, and ensuring the smooth operation of the plumbing trade counter.
Requirements:
* Solid understanding of plumbing materials.
* Good interpersonal skills, confident and able to approach customers.
* Ability to work effectively as part of a busy team.
* The ability to prioritise responsibilities under pressure and be self-motivated.
Benefits:
* Competitive salary
* Pension Scheme
* Group Life Assurance
* Staff Discount
* Discounts on top brands, online stores, events, and attractions
* Cycle to Work Scheme
* Employee Assistance Programme
* Long Service Awards
* 20 Days Annual Leave plus Bank Holidays
* Birthday Day Off
Responsibilities:
* Assist customers with plumbing product inquiries and provide expert advice.
* Process orders accurately, handle invoicing, and manage payments efficiently.
* Replenish stock on the shop floor and participate in regular stock counts.
* Assist with deliveries to and from the store.
* Handle telephone inquiries effectively, maintaining clear communication with customers and colleagues.
* Respond positively and promptly to customer needs