פורסם ב: שירות לקוחות ב- דרום מזרח אנגליה | פורסם: |
We are recruiting on behalf of our client for a vibrant person to become part of company set to revoluntionise the property rental sector.
We are seeking a detail-oriented and analytical Complaints and Quality Assessor to join the team. Sitting within risk function, you will focus primarily on the quality assessment of claims and recoveries activities. The Complaints and Quality Assessor will play a critical role in ensuring the integrity, accuracy, and compliance of my client's activities, thereby safeguarding the interests of both landlords and tenants.
The important bit!
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* £27,000 plus bonus
* Mostly remote working (or work from the Hitchin office)
* 25 days annual leave and your birthday off
* Pension contributions
* Life cover
* wellness programme
* Regular salary increases based on performance - and will be part of 6 monthly performance-based pay reviews
Is this you?
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* Experience in a compliance or quality assurance role
* Good written and verbal communication skills.
* Demonstrated experience in insurance compliance, preferably within the UK market.
* Strong understanding of UK insurance regulations, particularly as they pertain to deposit replacement insurance.
* Excellent analytical skills, with the ability to interpret complex regulatory requirements and assess policy compliance effectively.
* Exceptional attention to detail and accuracy in documentation and reporting.
* Excellent communication skills, with the ability to convey complex concepts clearly and concisely.
* Proven ability to work independently and collaboratively in a fast-paced, dynamic environment.
What we can offer you
Work alongside an experienced, passionate team of forward thinkers who want to change the property market, for good. Work in the way that suits you; they care about what you achieve, not when you achieve it. Around half of the team have chosen to take advantage of the flexible working hours which allows the employee to work 10 days in 9 and take the 10th day off with full pay. Company pension + life insurance, 360 wellness scheme plus more