פורסם ב: אחר ב- אוהיו | פורסם: |
Job Description
Sundance is looking for a talented and enthusiastic Retail Sales Lead to join our team in Cincinnati, OH. Sundance is a leading omni-channel specialty retailer with headquarters located in Salt Lake City, UT. Founded in 1969 by Robert Redford, Sundance is a unique brand that supports artistic endeavors and focuses on creativity, originality, and inspiration.
Summary
The Retail Sales Lead partners with the store management team in driving store sales by persistent attention to detail in serving and selling goods to customers, while offering general support to the management team regarding visual merchandising, housekeeping, and store cleanliness. Above all, the Sales Lead is a “Team Player” with the best in mind for the customer, the company, and its shareholders. The Sales Lead provides support to the management team, sales associates, and customers by overseeing the flow of merchandise into and out of the store. Also, the Sales Lead is a member of the management team and is seen as a leader in the store, holding keys, and fulfilling essential management functions.
Duties & Responsibilities
Drives sales by exhibiting a strong presence, demonstrating exceptional sales skills, and providing the customer with an exceptional experience
Provides excellent customer service to customers by asking open-ended questions to customers, assessing their needs, and offering products that support or relate to their needs
Tells the product story, features, and benefits of jewelry and merchandise
Listens to customers and uses their feedback to improve service levels
Informs customers of our website and catalog, offering to put them on our mailing list
Consistently exceeds the expectations and requirements of both the internal and external customer
Seeks product knowledge on new and core goods and openly shares information
Opens and closes store
Maintains visual integrity of store by participating with housekeeping, including regular cleaning and dusting
Replenishes merchandise as needed
Maintains a high level of awareness regarding loss prevention
Consistently adheres to all company policies and procedures
Receives and places merchandise ensuring that all merchandise is correctly tagged
Assists with coaching and directing employees
Resolves employee and customer issues
