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Sales Coordinator
Are you ready to take on a pivotal role within a leading manufacturing company? We are on the lookout for a dedicated and enthusiastic Sales Coordinator to be the crucial link between our client's valued customers and their company.
If you have a passion for sales, exceptional communication skills, and a knack for organization, we want to hear from you!
As a Sales Coordinator, you will be the main point of contact for our customers, providing essential information on prices, products, availability, despatch details, and order processing.
Your role is vital in ensuring a smooth and efficient customer experience from inquiry to delivery.
Main Tasks and Responsibilities:
Customer Interaction: Promptly respond to telephone calls and emails from customers, addressing their inquiries with efficiency and professionalism.
Quotation Management: Follow up on agreed quotations and projects to convert them into confirmed orders. Prepare and load quotations onto the CLM/M3 System and forward them to customers.
Order Processing: Appraise customer orders and enter them into the M3 Order Processing system accurately and promptly.
CRM Maintenance: Maintain detailed project and customer records on the CRM system.
Customer Relationship Building: Understand and respond to customer requirements by building and maintaining strong relationships with both new and existing customers.
Cross-Department Liaison: Work closely with other departments to obtain and relay the information customers need.
Returns Management: Handle customer returns and goods return agreements efficiently.
Health and Safety Compliance: Observe and promote company Health and Safety regulations, ensuring all equipment is used and maintained properly.
Team Support: Assist with any tasks delegated by the Sales Office Manager or Sales Coordinator Team Leader.
Professional Communication: Communicate effectively and professionally, both verbally and in writing, with customers and colleagues.
Flexibility: Show a degree of flexibility with regards to working hours to meet customer and business needs.
Professional Conduct: Always convey a professional manner in all interactions.
Why Join Us?
Innovative Environment: Be part of a company that leads in manufacturing excellence.
Career Growth: Opportunities for professional development and career advancement.
Supportive Team: Work with a dynamic and supportive team that values collaboration and mutual success.
Competitive Benefits: Enjoy a competitive salary, comprehensive benefits package, and a positive work-life balance.
If you are ready to contribute to a thriving company and enhance our customers' experience, apply now to become their Sales Coordinator!
To apply, please send your CV or message to (url removed)