Front Office Manager

Our organization is a leading company in the electrical contracting industry. We specialize in providing comprehensive electrical solutions to residential, commercial, and industrial clients. We are currently seeking a highly organized and professional Front Office Manager to join our team.
The Front Office Manager will be responsible for managing the day-to-day operations of our front office area. This includes overseeing reception duties, handling phone calls, managing mail and packages, and ensuring that the front office runs smoothly. The ideal candidate will have excellent communication and organizational skills, as well as a strong attention to detail. This is a fast-moving and busy environment, and we strive for candidates who are familiar with this type of business office.
Responsibilities
Manage the reception area and ensure that it is tidy and presentable at all times
Answer and route phone calls, take messages, and respond to inquiries
Greet and assist visitors in a professional and courteous manner
Manage Health, and business insurance including completing all necessary documentation and communicating with providers
Coordinate and schedule appointments and meetings with clients and principals
Assist with administrative tasks such as filing, data entry, and maintaining office supplies
Completing tasks and requests of principals associated with ongoing jobs, registrations, permits and incoming mail requirements
Support scheduling of jobs
Handle customer inquiries and complaints with efficiency and professionalism
Maintain records and files effectively and accurately
Actively organize files, data and keep track of ongoing necessary documentation requirements
Requirements
High school diploma or equivalent; additional certification or degree in office administration is a plus
Proven experience as a Front Office Manager, Office Administrator, or similar role
Familiarity with payroll via ADP, T-sheets, Quickbooks
Proficient in using Microsoft Office Suite and other office equipment, fluent in Excel
Excellent communication and interpersonal skills
Strong organizational and multitasking abilities
Detail-oriented with the ability to maintain accuracy and confidentiality
Ability to work well under pressure and handle multiple tasks simultaneously
Ability to supervise others as needed
Professional appearance and demeanor
Experience in the electrical contracting industry or construction field is a plus
Benefits
We provide health insurance and have a 401 program. Included are vacation and sick time pay. cares deeply about the health and wellness of our employees. We ensure annual reviews and look to add a new team member with longevity in mind.
• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Short Term & Long-Term Disability
• Training & Development