Sales Administrator/Internal Sales

If you have great Sales order processing skills and love talking to business customers in your current role - this role could be a great step up for you. We're working with our client based in Thorne to recruit a motivated and ambitious Sales Administrator who will also cover Internal Sales for this growing business.

These are the main responsibilities of this varied role:

Processing sales orders received over the phone and via email from existing customers, whose accounts you will be expected to develop via building effective relationships, up-selling, and cross-selling
Arranging deliveries with the warehouse team and communicating these back to the customer, keeping them updated at all times
Raising purchase orders to ensure a good level of stock holding to fulfill orders
Managing key accounts and ensuring these accounts grow through excellent customer service and relationship building to maximise sales opportunities
Seeking out new sales strategies that may help the company to meet their targets
Meeting with customers face to face to enhance relationships and discuss products
Working closely with Field Sales to ensure support in the office for them, reporting on their sales and customer feedback
Resolving any disputes, queries, and similar, using your string influencing and communication skills
Preparing sales reports for management, keeping a constant record of customer activity and pipeline

To be successful in your application we will need to see evidence of previous experience in:

Sales - whether this is account management of key clients, outbound sales, or up/cross-selling; ideally this will be business-to-business
Sales administration - processing orders, dealing with order discrepancies, arranging deliveries, ensuring stock and advising of alternatives for out of stock/late delivery items
Delivering the highest level of customer care
Confidence and good communication skills - a genuine interest in people, and building effective working relationships

This is an on-site role based in Thorne with parking. Visits to customers will be required so we will need a driver with transport and a clean license.

You will join a small, friendly team, working collaboratively with colleagues. Company pension, 28 days holiday and laptop, mobile phone for business use are included