게시된 위치: 고객센터/콜센터 속 잉글랜드 동부 | Posted: |
Customer service
My client is a renowned Logistics company based in Biggleswade, they have an opportunity for a customer service advisor to join their expanding team.
This is an exciting opportunity to join a growing company with promising plans for future.
What they offer:
* Training
* Career progression
* Onsite parking
* Yearly performance bonus
Duties:
Assisting in the smooth running of day to day operations.
This crucial role ensures that our customers receive an efficient and quality service - delivered in cost effective, timely and safe manner. This role would suit a highly organised individual who is looking to progress within the company.
The role entails:
* Being the primary point of contact for dedicated customers on the phone and by email.
* Administrating bookings, stock and queries.
* Raising delivery paperwork on our in-house system.
* Greeting customers, visitors and drivers upon arrival at site.
* Answering the main telephone number and directing calls as appropriate.
* Checking and organising the return of delivery paperwork from drivers.
You will be dealing with high end companies within the Fashion and Cargo Industry.
This is an office based role, working Monday-Friday from 09:00-18:00.
They also offer a bonus based on performance