게시된 위치: 고객센터/콜센터 속 리버풀 | Posted: |
Customer Service & Export Team Leader
Salary - £35,000
Location - Liverpool / Knowsley (L33)
Hours - Monday to Friday (during core business hours)
Contract - Full time, PermanentMy client is looking for an experienced and quality driven Customer Service & Export Team Leader to oversee their internal Customer Service team.
Working in a fast paced environment you will manage an intimate team tasked with handling and resolving incoming enquiries, producing quotes, processing orders, arranging shipping and dealing with distributors.
In this role as the Customer Service & Export Team Leader you will be responsible for:
Responsibility for a small customer service team handling the coordination, management and processing of orders and requests from customers based both in the UK and internationally
Coaching, training and motivating the team on a daily basis
Acting as a senior point of contact
Looking after the full export cycle with all the shipping documentation. Person specification:
Experience supervising / managing a customer service team
Experience of sales order processing
Strong knowledge of international shipping / export
Strong IT skillsIf you are interested in the role then please apply without hesitation
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