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Contract Manager
FM Service Provider - City of London
Up to £60,000 + Package
Fantastic opportunity to work for an FM service provider in London. Alice Rose Recruitment are currently recruiting for a Contracts Manager to oversee all hard services across a commercial portfolio in London.
The successful candidate will come from a technical M&E background and will have experience in the overall day to day running of multiple contracts, commercially aware (P&L) and managing various clients across the landlord and tenant area's. In return the company is offering a competitive package paying up to £60,000 based on experience, further training, and career progression.
Hours of work
Monday to Friday - 08:00am to 17:00pm
Key duties & responsibilities
* Report directly to the Operations Manager
* Manage agreed KPI and SLA's.
* Responsible for managing the company's H&S and environmental performance on the contract.
* Plan and implement building shutdowns and complex client project works.
* Responsible for managing the company's quality procedures on site.
* Recruitment of any new staff
* Responsible for the development of all staff, which will include annual appraisals.
* Manage staff absenteeism and be responsible for disciplinary issues.
* Management of client relationships on a daily basis.
* Management of all reports.
* Manage any additional business opportunities that will deliver client satisfaction and increase contract sales revenue.
* Offer technical support to both the client and the engineering team.
* Responsible for the permit system.
* Attend client meetings.
* Full financial P&L responsibility
Requirements
* Qualified in an engineering discipline (Electrical or Mechanical); C&G, HNC, HND or higher.
* Experience of service delivery across a portfolio of commercial sites
* Previous experience of managing an engineering team.
* A proven track record in commercial building maintenance
* Ability to communicate both verbally and in writing with all levels of staff and clients.
* Ability to manage and prioritise a demanding and varying workload.
* Excellent communication and customer service skills
