Director, Account Management, Money Remitters, Digital…

Job Description
We are seeking an experienced Account Executive to own and grow client relationships within the Remittance category.  The successful candidate will develop and drive critical global growth initiatives in a complex, matrixed environment. They will be a structured, experienced money-movement leader, an analytical thinker with excellent communication skills and possess a strong drive to expand client transaction volume and revenue for assigned accounts.
The candidate enjoys variety, collaborating with cross-functional stakeholders and excels at developing client relationships.
This is a client-facing and broad-reaching leadership role so organizational savvy, interpersonal and negotiation skills are critical as the candidate will interface with all areas of Visa and with executives from some of our largest clients. Visa is looking for an individual that is a thought leader in strategy and business growth with a proven track record of success in managing up in fast-paced environments with demanding timelines.
Responsibilities include but may not be limited to:
Achieve and exceed account transaction and revenue targets for Remittance clients
Achieve annual performance goals and enablement milestones.
Develop and actively manage client account plans to achieve financial targets and strategic priorities across all products.
Develop and manage strategies for performance acceleration, including high potential use cases, marketing strategies and growth opportunities.
Sales pipeline development, up-sell, cross-sell
New or renew deal structure, incentives, negotiation and contracting.
Manage and support clients through the sales cycle from opportunity identification, solutioning, program launch, ramp, and optimization.
Establish a trusted working relationship with the Client to ensure we have the necessary understanding of the client’s business and strategy.  Work across internal Visa stakeholders to support and accelerate deliverables.
Partner with Visa Direct cross-border commercialization team to develop the go-to-market strategy and ensure we have the right value proposition and product construct to meet client needs.
Work with Marketing to ensure our client facing materials are excellent, on message and help accelerate the learning and launch process.
Work with Finance and Leadership on forecasting and regular reporting.
Work with Legal to ensure client contracts drive to successful outcomes for both Visa and our clients.
Work with Client Services to monitor payment volume to recommend optimization activities and address production issues as needed.
Identify and raise product feature enhancements.
Active investigation and management of account program performance, with a drive to resolve issues quickly and completely.
Development of Account plans and regular reviews
Provide comprehensive, insightful review of the client’s program performance identifying opportunities to drive growth.
Lead regular review and opportunity solving sessions with the cross functional teams and help problem solve when client programs are stalled, or transaction volume has plateaued.
Regular reporting to senior leaders
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.