Technical Lead, Order Fulfillment

Job Description
We are currently looking for a Technical Lead, Order Fulfillment to join our growing team! As Technical Lead, Order Fulfillment, you will lead E2E system solutions for the Brightspeed telecom suite of applications. You will be responsible for system solutions in the areas of order fulfillment orchestration, inventory, provisioning, and billing domains. In this role, you will lead the team in every aspect of the customer order fulfillment process across the entire order provisioning life cycle.
As a Technical Lead, Order Fulfillment, your duties and responsibilities will include:
Define the roadmap, understanding the E2E process in migrating provisioning applications from one platform to another, lead the team to achieve the business goals, and identify solutions for any problems that come on the way operationally
Lead the team for the solutions put forth by Architects for optimal performance, scalability, and stability
Define processes and ensuring the team follows the process to meet the KPIs set forth for the team
Work closely with the senior management, analyzing long-term business goals, and suggest ways the organization might achieve these goals with technology
Guide others to assess system usage trends and identifying potential performance constraints with inter-system processes