Accounts Receivable Processor

We are currently seeking a detail-oriented and organized Accounts Receivable Processor to join our finance team. The Accounts Receivable Processor will be responsible for accurately processing incoming payments, reconciling customer accounts, and ensuring timely resolution of any discrepancies. The ideal candidate will have strong analytical skills, proficiency in accounting software, and a commitment to maintaining high standards of accuracy and efficiency.
Responsibilities:
Payment Processing:
Receive, review, and process incoming payments from customers via various channels, including checks, electronic transfers, and credit card payments.
Apply payments accurately to customer accounts in the accounting system.
Verify the validity of payments and reconcile them with corresponding invoices.
Account Reconciliation:
Reconcile customer accounts to ensure that payments are applied correctly and outstanding balances are accurate.
Investigate and resolve discrepancies between payments received and invoiced amounts.
Work closely with internal departments and external customers to address any payment discrepancies or issues.
Billing Support:
Assist with invoice generation and distribution as needed.
Verify the accuracy of billing information and resolve any billing discrepancies.
Coordinate with the billing team to ensure that invoices are sent out in a timely manner.
Collections Support:
Provide support to the collections team by identifying past due accounts and escalating them for follow-up.
Communicate with customers regarding payment reminders, past due notices, and payment arrangements.
Maintain accurate records of collection efforts and customer interactions.
Reporting and Analysis:
Generate and analyze reports related to accounts receivable aging, payment trends, and collection activities.
Identify opportunities for process improvements and efficiency gains in accounts receivable processing.
Customer Service:
Respond to inquiries from internal and external stakeholders regarding accounts receivable matters.
Provide exceptional customer service by addressing customer concerns and inquiries in a timely and professional manner.
Requirements:
High school diploma or equivalent; Associate's or Bachelor's degree in Accounting, Finance, or related field preferred.
Proven experience in accounts receivable, billing, or related finance functions.
Proficiency in accounting software (e.g., QuickBooks, SAP) and Microsoft Excel.
Strong attention to detail and accuracy in data entry and reconciliation.
Excellent communication and interpersonal skills.
Ability to work independently and collaboratively in a fast-paced environment.
Strong analytical and problem-solving abilities.
Experience with collections processes and customer interactions is a plus.