Service Center Manager

Job Description
Come drive Summit’s continued growth, leveraging our sales and support team and building upon Summit’s position by providing the highest levels of service to our customers. We’re looking for a proven leader in the industry with the ability to attract top talent, manage associates to their full potential, and consistently exceed sales and profit goals for existing and new accounts. Successful sales management experience in the electrical industry is a must along with P&L responsibility and extensive knowledge of the industry. 
As the Service Center Leader you will:
Lead by example to instill Summit mission and values. Effectively communicate them internally and externally.
Create a strategic road map to become the #1 distributor in the market, establishing a long term plan that maximizes profitable market share growth based on market research and competitor analyses.
Create a best-place-to-work environment utilizing thoughtful development of team members, Summit’s associate coaching process, and robust participation in the succession planning process.
Continually drive an increase in active customers and active SKUs through the use of customer acquisition and account penetration strategies including outbound calling, leveraging a strong counter, new and declining customer follow-up, marketing promotional tools, and continual use of Summit’s reporting and analytic capabilities.
Ensure the leveraging of Summit’s unique sales tools, resources, and services as competitive advantages through coaching and training of the sales force to achieve return on sales targets. 
Provide sales forecasts and reports to Senior VP of Sales and Summit leadership. Monitor pipeline against sales targets, highlighting risks and gaps.
Manage account portfolios across the sales force evaluating accounts by current sales, potential sales, and the ability to meet the customer’s needs profitably, prioritizing sales resources on key customers.
Leverage Summit’s existing portfolio of solutions to deepen business relationships with existing customers, expand market share and penetrate new accounts.  
Work with the VP of Supply Chain to leverage relationship with vendors at the local level to drive sales and increased profitibility and participate in district and corporate strategies with key vendors. 
Work with the Senior VP of Sales to establish annual sales goals, financial targets, and corresponding budgets for the Service Center.  Provide strong accountability and ongoing coaching to Service Center sales and operations teams towards goal fulfillment, taking corrective actions when needed.
Monitor customer service levels, and take action to improve service as needed.
Monitor inventory levels, and promote the sale of obsolete and overstocked material.
Responsible for analyzing and controlling expenditures to conform to budgetary requirements (including headcount).
Monitor competitive conditions in the territory, and recommend changes as necessary to gain market share in new areas.
Develop and implement strategic plans to ensure long-term market share and profitability growth.