Publisert i: Kundeservice/Call Centre i Scotland | Posted: |
PART TIME ROLE**
ONSITE REQUIRED
About the Role:
As a Tenant/Resident Liaison Officer, you will play a vital role in ensuring effective communication between our Client and the tenants/residents on a large project.
Your primary responsibilities will include:
• Tenant Engagement:
Building strong relationships with tenants to understand their needs, concerns, and preferences.
• Upgrade Advisement:
Providing advice and information to tenants regarding property upgrades and improvement works.
• Contractor Access:
Coordinating with contractors to ensure smooth access to properties during upgrade projects.
• Problem Resolution:
Addressing any issues or challenges faced by tenants during the upgrade process.
Requirements:
To excel in this role, you should have:
• Customer Service Skills