Dodane na: Marketing w Holandia Północna | Ostatnio zaktualizowany: |
We are seeking two Customer Operations Associates to join our team in Amsterdam. As part of our Customer Operations team, you will play a crucial role in managing order processes, providing excellent customer service, and facilitating communication between customers, sales teams, and internal departments.
Description
- Process sales orders accurately and efficiently, from entry to confirmation and maintenance.
- Monitor product allocation and manage pick ticket creation.
- Handle returns, logistics issues, and product claims according to company procedures.
- Respond promptly and effectively to customer inquiries via phone, chat, or email.
- Collaborate with internal teams to address customer needs and resolve issues.
- Develop commercial ideas and actions in consultation with the Customer Operations Coordinator.
- Handle administrative tasks and contribute to process improvement initiatives.
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