Technical Administrator

Technical Administrator
Salary DOE
Monday to Friday
35 or 40 hours per week
Permanent
 
On behalf of our client based on the outskirts of Bury St Edmunds, we are searching for a Technical Administrator to join a welcoming, supportive and growing team! Reporting to the Technical/Design Manager, the successful candidate will be responsible for providing administration assistance to the design & operations teams, whilst offering technical support to clients and customers. Strong communication, organisational and computer skills are a must along with an outgoing personality and ability to collaborate with various different teams members and departments. Due to the location of the role, a drivers licence and access to your own vehicle is essential.
 
Main duties and responsibilities (Including but not limited to):
Confirm all required information for full designs is provided, liaise to obtain further information, as and where required
Reviewing completed designs from external design resources, prior to submitting to client for approval
Publishing design drawings in PDF format from AutoCAD LT
Submit completed designs to client, for approval
Create a project matrix for completed designs
Upload design drawings to relevant document servers
Allocate design workload to design team (internal and external resources)
Coordinate and liaise with sales team; prioritised projects, design revisions with commercial impact etc.
Trouble shooting and responding to general technical queries and dealing with repair enquiries
Coordinate with the business, providing admin support to the install team and customers.
Ensure weekly completion of documentation for our operations.
Collaborate with the accounts team to manage the project valuation process and raise repair quotations via email.
Liaise with work colleagues as required.
Undertake telephone liaison with relevant contacts.
Provide assistance in terms of general and specific business support as required.
Provide cover for other members of the team.  
Key Skills:
Strong communication skills
Previous Experience in a similar role
Experience in the use of AutoCAD desirable
Excellent attention to detail
Working knowledge of Excel and other Microsoft Packages
Outgoing personality
Ability to work and liaise with various different departments   Benefits:
Casual dress
Company pension
Company events
Sick pay
20 days holiday (increasing to 21 days after three years’ service / 23 days after 5 years’ service) + Bank Holidays
Cycle to Work Scheme
Office closure between Christmas & New Year
On-site parking If you are interested in this position, please apply with a current CV or contact the Bury St Edmunds office on (phone number removed) for more information