Fundraising Administrator

Working for this Cambridge charity you will be responsible for thanking and stewarding all supporters and individual donors of one-off and monthly gifts. This will include sending acknowledgements/receipts and thank you letters, ensuring all the relevant data, including their communication preferences, is recorded on the fundraising database, and including them in a regular thanking cycle.

You will
• Assist Fundraising team with supporter engagement, stewardship and communications including implementing and updating the CRM system with accurate records.
• Support the comms and fundraising team with the creation of fundraising materials, including t-shirts, banners, thank you cards, leaflets/posters, collection boxes, certificates, etc., as well as managing their stock levels and provide to staff, volunteers, trustees and supporters as needed.
• Respond to incoming queries regarding fundraising by telephone and through the fundraising email account in a friendly and timely manner.
• Embrace the volunteer culture of the organisation, you will engage and support volunteer fundraisers in the community.
• Assist with maintaining the fundraising database and associated procedures and best practices including working closely with the finance team.

Skills required:
• CRM / Database experience.
• At least 2 years administrative experience.
• Experience of monitoring and evaluating projects and managing a budget well
• Strong organisational & process skills
• Strong communication skills
• Attention to detail
• Ability to work autonomously and manage own workload

Call Julie