Installations Engineer (IT /AV)

MS494 - Installations Engineer (IT /AV) 

Location: Northampton

Salary: £30,000 - £35,000 per annum 

Overview: First Military Recruitment are currently seeking a Installations Engineer on behalf of one of our clients. The successful candidate will work as part of a team responsible for focusing on the physical setup of hardware and the initial install of software systems at Client sites. 

Our client encourages applications from ex-military personnel however all candidates will be given due consideration.

Duties and Responsibilities:

Install, configure, and test hardware systems, including networking devices, PCs, mobile devices, AV, and telephony equipment.
Work closely with the engineers to understand project requirements and technical specifications.
Ensure all installations, meeting high standards for performance and reliability.
Conduct on-site inspections and troubleshoot any issues that arise during the installation phase.
Provide detailed feedback and documentation to the Head of Engineering to support the 3rd line escalation process.
Maintain a high level of professionalism and customer service when interacting with clients on site.
Participate in training sessions to stay updated with the latest technologies and installation techniques.
Manage and log all on-site work accurately in the project management system to ensure traceability and accountability.
Skills and Qualifications:

A HND or equivalent experience in a relevant subject (Computer Science, Information Technology, etc) is preferred.
Relevant industry certifications with proven implementation would be ideal.
Full valid UK driving licence.
Technical Installation: Proven experience in the installation and configuration of IT and telecommunications equipment, including but not limited to networking devices, PCs, mobile devices, and telephony equipment.
Technical Knowledge: Strong understanding of networking fundamentals, such as IP networking, firewalls, and wireless technologies. Familiarity with different operating systems including Windows and MacOS is preferred.
Field Experience: Experience working in the field, managing onsite installations, and dealing directly with client issues during the setup phase.
Documentation and Reporting: Experience in providing detailed installation feedback, creating documentation, and maintaining project logs for effective communication and follow-up