Service Advisor

We are currently looking to recruit a additional Service Advisor.

As a Service Advisor your duties will include:

Dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression.
Advising on technical vehicle queries/issues.
Booking vehicles into the department for work to be carried out, informing customers of the progress of their vehicle.
Sell customer repairs/parts etc., and finalising the invoice on completion.

The ability to work as part of a team of Service Advisors in a busy service department is essential. Customer focus, relationship maintenance and communication skills are of paramount importance in this role

An ideal Service Advisor will hold the following skills and experiences:

Motivated, with a proactive approach to customer service
Enjoy the challenge of influencing the success of the Service department
Customer relations experience.Excellent interpersonal and organisational skills and be well presented
Must be IT literate, and a working knowledge of Kerridge would be advantageous. Previous experience working as a Service Advisor is essential
Full Uk driving licence is also required for this role

Rewards and Benefits:

As well as a competitive salary, we offer the following benefits:

30 days holiday a year, Healthcare plan, Childcare vouchers, Eyecare vouchers
Ongoing inhouse and manufacturer training
We promote from within so train to retain