Client Manager

Job Description
Have you ever walked down an aisle in your local retailer and wondered why your favorite beverage or food product moved or why the signage changed? At NielsenIQ, we work with U.S. retailers and manufacturers to help them understand their consumers, and to optimize their business down every aisle. Every day brings a new challenge working in an extremely fast-paced, ever-evolving, competitive retail landscape. 
As a Client Manager, you will work face-to-face with key retail clients to engrain robust NielsenIQ solutions. This is done by assisting your clients with navigating through complex business challenges with insightful and actionable NIQ recommendations with confidence.  This role will support ecommerce and retail media clients. Industry knowledge and experience in these areas is desired. 
 
Responsibilities:  
Establish NielsenIQ as an indispensable insights partner and thought leader for your clients 
Build sustainable client relationships through delivering everyday value to enable our customer's success using our data, tools, and by providing insights on their business 
Establish yourself and NielsenIQ as a trusted advisor to your clients, helping them to achieve their business imperatives 
Train and consult clients to conduct analytics using NielsenIQ tools and data sets, democratizing insights to drive business decisions 
Independently complete analyses using NielsenIQ tools and data to develop insights that drive client outcomes 
Identify potential revenue opportunities and risks with your assigned clients and lead internal teams to drive sales 
Develop expertise and ability to advise clients on industry trends, participating in client discussions and presentations as applicable 
Play an integral part in shaping our company's vision by elevating the Voice of the Customer 
Be accountable for identifying opportunities to collaborate across NielsenIQ teams and drive the adoption of our NIQ assets with clients 
Ability to work cross-functionally with internal stakeholders to identify and advise our clients on solutions for their business 
 
A little bit about you 
You’re the first to recognize an opportunity, then turn it into a client solution. You are flexible and easily adapt in a dynamic work environment. 
You confidently manage data, and you care about the people behind every number. In fact, you’re a person who feels energized by successful collaboration. You manage relationships and expectations as well as you manage projects, and your experience speaks for itself. 
Curiosity, communication, and critical thinking drive your work--whether you got it. You are creative in leveraging existing data sources to answer tough client questions. 
Now you’re ready for what’s next.