Poslané v: Iné v Atlanta | Posted: |
Job Description
The Ministry Services Specialist is a vital member of the Ministry Services team, responsible for ensuring precise inventory control, accurate accounts receivable transactions, and excellent customer service for both domestic and international LTW supporters. Uniquely gifted to enjoy detailed data entry processes and solve different problems each day, this is an opportunity to join the Kingdom work of transforming hearts around the world. By efficiently and effectively following the key daily processes of data and inventory support, the Ministry Services Specialist is a critical part of furthering the mission and vision of LTW.
Your specific responsibilities will include, but are not limited to:
System entry and follow-up on customer orders, donations, and general ministry inquiries received by mail, web, call center, and over the phone
Opening, detailing, sorting, forming batches/deposits for entering and processing incoming orders, donations, questions, and prayer requests
Retrieving and importing for processing call center transactions/notes including orders, donations, questions, and prayer requests
Review and processing of web imports to include resolving errors/duplicate accounts and completion of deposits
Non-cash data entry
Calendar year-end tax statement processing/research
Assisting Ministry Relations with product data entry/fulfillment
Creating new product code, monitor existing
Product inventory control
Assisting with new account and monthly donor mailings