Commercial Data and Digital Lead

McCain Foods Limited

There’s nothing beige about McCain…
Except our potatoes — and we’re extremely passionate about them. 

When you join McCain, you’ll be joining the biggest player in the frozen potato game, bringing people together around the nation for over 60 years by sharing simple, delicious planet friendly food.

We’ve partnered with thousands of the country’s supermarkets, pubs, restaurants, hospitals, and schools to change the way people see the humble spud. It’s all about elevation and creating something better. 

So, come and make your career at McCain Foods.

ABOUT THE ROLE.

Come and shape the future of Commercial Data at McCain!

To deliver against our digital transformation initiative as part of our 2026 growth plans, the commercial data and digital lead will be a significant shaper and contributor of the GB Foodservice digital plans.

The Commercial Data and Digital Lead is responsible for co-developing, alongside the commercial function, the strategic direction of Foodservice commercial digital tools. They will be responsible for implementing change management across several key stakeholders and the leader of on-going Salesforce, PowerBi and digital commercial projects.

In this role, you will report into the commercial function and your duties and responsibilities will include:

Digital strategy development and execution: Collaborate with leadership and key cross functional stakeholders to execute a comprehensive digital strategy tailored to the unique needs of the commercial function.

Data management and analytics: Lead the collection, analysis, and interpretation of sales data to derive actionable insights, identify growth opportunities, and drive informed decision-making.

Technology implementation and optimization: Set the standards of Salesforce usership and define what excellent looks like. Evaluate, implement, and optimize digital tools and platforms to streamline sales processes, enhance customer engagement such as Salesforce and PowerBi

Cross-functional collaboration: Foster collaboration and alignment with sales, marketing, IT, and other relevant departments to ensure seamless integration of digital initiatives and maximize organizational impact.

Performance monitoring and reporting: Create report sets and support the creation of insights to enable data-led decision making, monitor the effectiveness of digital strategies, providing regular updates and insights to senior management.

Change Management and Training: Drive change management efforts to facilitate the adoption of digital solutions within the sales organization, providing training, support and maintenance duties i.e. User maintenance, roles, profiles and permissions, routine system health checks, to ensure high performance, data integrity and high value to CRM users

To be successful in this role you will demonstrate an ability to increase the Salesforce capability across the user community and maximize the adoption of Salesforce features to support teams to win and manage business.

ABOUT YOU.

The ideal candidate is someone with Salesforce change-management experience. 

Bachelor's degree in Technology/Business/Marketing/Engineering/Science or equivalent experience including relevant Salesforce certifications
2 years’ experience supporting Salesforce solutions – in particular knowledge of Sales Cloud, Service Cloud, PowerBi and/or Pardot
Good knowledge of data governance principles
Strong computer skills with advanced level of understanding on MS Excel
Able to communicate across functions and levels
Experience working within an agile development and project delivery framework
Experience in Global business preferred  

OTHER INFORMATION

Regular travel is not required but may be expected for specific team commitments  

WHAT’S IN IT FOR ME?

You’ll be pleased to know we don’t pay you in ‘chips’. As well as a competitive salary we also have some ‘a-peeling’ benefits including:

A great pension plan — and we’ll pay double what you do, up to a maximum of 12% of your pay
Flexible holidays — with the option to buy & sell up to 5 extra days per year
‘Chips In’ Volunteering Day Off — to make a positive impact in McCain communities across the globe
Optional health cash plan
Cycle to work scheme
Opportunities to relocate in the future — we’re a worldwide business, so the opportunities are there for those who seek them  

Where will I work? 

Being in the office every single day is a thing of the past. Here at McCain, we champion hybrid working. This means we don’t have a set expectation of exactly when you need to be in the office – however we would like to see you on a weekly basis as that’s the best place for us to build and maintain our connections. Our head office (Customer Experience Centre) is on the outskirts of Scarborough – 1.5 hours away from Leeds City Centre, and about an hour from York.

We have lots of colleagues who travel to and from our Experience Centre (even if it is just for a good coffee!) and because hybrid really does mean hybrid at McCain, they get the opportunity to collaborate with their colleagues when they’re in the office, and balance that with working from home to ensure they get a good life-work balance