Administrator (Maternity Cover)

Administrator (Maternity Cover) | At least a 1 year contract | Up to £25k dependant on experience | Gainsborough |
Full time 9-5pm | Open to hybrid | Free Parking | 

We are seeking to appoint an experienced and collaborative Administrator to join a well established business based in the market town of Gainsborough. The successful candidate will have an excellent background in Administration and will join the team for a Maternity Cover spanning at least 1 year so will need to be able to commit to the full duration to be considered

What we're looking for:

- Professional and warm telephone manner
- Ability to relate to the pressures on the internal team and ensure an effective and efficient two way relationship
- Team player
- Product and financial market knowledge would be desirable
- Sound knowledge of Microsoft packages 
- At least 1 year administration experience 
- Fantastic customer service experience and a real passion to deliver an outstanding service at all times

The finer elements of the role include:

- Contact clients and book review meetings using diary colour coding system. Confirmation letters/emails to be sent to clients
- Monitor / chase for the return of meeting notes uploaded to internal system
- Ensure that client meeting notes are recorded on the system, including e-briefings, scan notes to system
 - Construct appropriate post meeting letter for issue to clients
- Meet & Greet clients’ when meetings are held on site. Ensure welcome screen is displayed in reception and guests sign in to the Visitors Book
- Send off any Letters of Authority bought back from client meetings and record in working spreadsheet ensuring information is chased as required
- Process change of address requests, updating our systems and notifying the administration centres
- Stationery stocks to be maintained within the Pod to ensure all documentation is current, recycling pile to be checked and added back to stationary stocks as appropriate
- Act as a point of contact for clients and deal with routine issues/queries

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