Apprentice Credit Controller

Are you looking for a new challenge where you can earn while you learn? Would you like to learn more about a career in Credit Control within the UK's biggest Trade Kitchen Supplier and FTSE100 organisation?
Credit Control is a dynamic function found across all sectors of UK and international commerce and offers a range of challenging and interesting specialisms. Given the importance of credit management and collections, these roles are central to operations, managing financial risk and customer relationships. Through this work credit control protects cash flow and facilitates all wider business activity.
This role is fast-paced and target driven, requiring detailed knowledge of law, regulations and the business environment, and skilled practitioners possess excellent technical and interpersonal skills. Credit management and collections are rewarding career choices for self-motivated and enthusiastic individuals who would enjoy a varied role working at the centre of operations.
The Role
As a Credit Control Apprentice you will gain a thorough understanding of Credit Control, focussing on 3 key areas - current debt, new business and litigation.
Check all new trade applications are completed by the customer and depot staff
Assess information from Credit Agency and approve account limit as necessary
Provide internal and external customers a polite and professional service
Direct telephone contact with depots and customers to resolve queries efficiently
Collect overdue accounts, complying with company policy
Communicate with team members, team leaders and managers to effect smarter working
Review and maintain case files as per guidelines
The Person
Strong communication skills
Ability to meet task deadlines
Planning and organising skills
Ability to multi-task and prioritise own workload
Resilient nature
Honest and trustworthy
A desire for continuous personal and professional development
The Apprenticeship
Credit Controller and collector: Level 2 - Intermediate Apprenticeship
CICM qualification - opportunity to become affiliate member of the Chartered Institute of Credit Management.
Support from external training provider
15 Month programme including minimum 12 month learning period plus end point assessment
Minimum GCSE Requirements - Maths and English Grade 4+
In return for your hard work and commitment you will be rewarded with some great benefits, which include:
£15,000 salary
Paid holiday entitlement
Generous Pension Scheme
Team incentives and outings
Staff discount on Howdens products
Work for one of the 25 Best Big Companies to Work
Why work for us?
Howdens Joinery is the UK's premier trade kitchen supplier, offering a vast range of products in kitchens, joinery, and hardware. With over 800 depots across the UK and Europe, we have earned the trust of more than 460,000 loyal trade professionals. Our ambitious growth agenda and entrepreneurial ethos make us an exciting place to build a career. Our dedication to our people has earned us recognition as one of the 10 Best Big Companies to Work For.
Howdens is founded on the principle of being Worthwhile for ALL concerned. We're working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email (url removed) with the job title and location, and we will be happy to help you