Group Reservations and Event Sales Coordinator

Job Description
At the Fairmont Hotels and Resorts, all guest service has the potential to create a lasting memory when it is delivered with warmth and sincerity. Be an ambassador for our brand as a Full-Time Group Reservations and Event Sales Coordinator, where the engaging and anticipative service you provide in-person and over the telephone will make our guests feel valued and reflect the exceptional hotel experience to come. 
What's in it for you:
$27.68/hour
Employee travel program offering discounted rates in Fairmont’s and Accor worldwide
Parking/Commuting Discounts
Paid meal breaks with complimentary meals served in our Staff Dining room
Learning programs through our Academies
Medical, dental, vison insurance available for all full-time colleagues and their families. Additional supplemental insurance available. Free base employee only medical insurance
401K Retirement plans with a 4% match for all colleagues
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities
Fun, elegant atmosphere with amazing colleagues!
Key Responsibilities:
Reporting to the Director of Event Sales & Services and the Director of Revenue, responsibilities and essential job functions include but are not limited to the following:
Assist with reviewing all bookings at turnover to confirm accurate room type and event blocking in sales booking system, accurate reflection of commissions / rebates and ensure all meeting planner points are tracked
Provide administrative support to Event Sales & Services team in the planning and execution of daily, weekly, and monthly tasks and reports
Assist with Wedding and Social Event courtesy blocks, quote rates and assist with requests 
Set up and manage Passkey for all groups
Assist with creating proposals, processing contracts, responding to sales leads and function space inquiries
Assist with monitoring all group and tour blocks. Track cut off dates and enter rooming lists while ensuring accuracy
Update reservation changes, add billing instructions, comments and traces to all event and room reservations
Complete group pick up reports, audit reports, commission reports and requests
And more