Senior Mechanical Design Engineer

JOB TITLE:                          Mechanical Design Engineer

LOCATION:                        Daresbury

SALARY:                             £45,000- ££55,000

JOB PURPOSE:                  To assist the technical team with the development, design and test of new engineering projects to deliver solutions to bespoke project applications. To provide internal technical support to sales to assist in technical elements with regards to quoting new project opportunities, and also provide external aftermarket support to customers to assist with on-site commissioning and technical issues that may arise during product lifetime.

Security Clearance: Must be able to work within the defence market in the UK/Defence Cleared

MAIN DUTIES AND RESPONSIBILITIES

Collaborate within the technical team to develop innovative ideas and concept designs to develop solutions to new project applications.
Research and Development on all products supplied by the client to improve the knowledge of the technical team and understand the benefits and limitations of the products.
Working with internal sales to provide technical assistance to new enquiries and to provide sizing calculations and technical knowledge to help provide the most efficient solutions to project enquiries.
Taking ownership of customer issues reported and seeing problems through to resolution by researching, diagnosing, troubleshooting and identifying solutions to resolve application issues.
Working closely with customers to quickly understand the root of problem and talking clients through a series of actions, either via phone or email to effectively solve a technical issue.
Where applicable, travel to customer sites to provide on-site commissioning and customer training, as well as aftermarket technical support.
Assist the Technical Manager to plan, co-ordinate and review the work of the department to ensure the most effective use is made of resources.
Ensure effective and regular communication with staff, contractors, customers and suppliers to facilitate the smooth operation of the clients activities.
Represent the client with stakeholders, suppliers and customers, and build constructive relationships to help further the work and reputation of the client
Any other activity that is reasonably requested.

SKILLS & BEHAVIOURS:

Excellent communication skills

The ability to work both in a team and independently
Able to plan and organise your own workload

Professional telephone manner
Positive, can do attitude
Ability to work to deadlines and prioritise work effectively
Excellent work ethic & Attendance
Proficient in all aspects of Microsoft Office
Able to use Sage to support the job role.
Able to use Salesforce (CRM) to support the job role

Flexible and the willingness to travel