Customer Service Coordinator

We are looking to recruit an experienced customer services coordinator, based in offices – full time in the DA18 – Thamesmead/Belvedere /Erith area.

The Role

You will be assisting the Customer Services Manager with all day to day activities such as;

Liasing with clients in regard to their printing & documentation orders

Updating them of progress

Working to ever changing deadlines

Updating CRM for all parties to know of work in progress.

Escalating issues to CSM and providing some solutions to prevent further disruption & delays

Undertaking all admin duties

Updating excel spreadsheets for project updates.

Skills & Experience

* Great customer service skills

* Client account management skills

* Problem solver

* Decision Maker

* Accountable

* Common sense & practical approach

* Good Microsoft skills- including Excel

If you have the necessary skills and experience, then send your CV asap to Claire Power