Training Manager

This opportunity offers the chance for a skilled and experienced Training Manager with a learning & development background to lead the development, implementation, and delivery of training at this dynamic and forward-thinking company. Staff learning and development are highly valued and due to the nature of the business training is an essential part of the journey, coupled with the business' focus on delivering outstanding service to customers.

Role Overview:

We are seeking a passionate and inclusive-minded Training Manager to join this business in a brand-new stand-alone role. This position will provide comprehensive L&D-focused support, developing and implementing learning strategies that align with company values and objectives. The Training Manager will create and deliver a broad range of training programs, solutions, and interventions to foster staff development and enhance overall business performance.

Key Responsibilities:

Training Program Development: Devise and deliver training programs, including induction courses, in-house knowledge sessions, and soft skills workshops, tailored to meet business needs.
Learning Strategies: Develop and implement learning strategies, action plans, and training interventions that support business goals and values.
Skills Assessment: Conduct skills audits, maintain skills matrices, and perform training needs analyses to support current and future service delivery.
E-learning Management: Oversee the provision and maintenance of effective e-learning platforms, ensuring compliance with key areas such as health and safety.
Evaluation and Feedback: Carry out pre- and post-course evaluations to ensure training meets the learning needs of participants and supports practical application.
Career Development: Support staff with career development through one-on-one discussions using recognized coaching techniques, providing guidance on professional growth.
Stakeholder Engagement: Offer advice and guidance to staff engaging with learning and training content, ensuring alignment with their developmental goals.
Policy Development: Participate in the development of Learning, Training, and Development policies and procedures.

About You:

Experience: Proven experience in planning, designing, and delivering a variety of training and induction sessions.
Knowledge: Well-established understanding of various learning and development methodologies and their practical applications.
Skills: Excellent communication, facilitation, and presentation skills, capable of managing large learner groups across all organizational levels.
Technical Proficiency: Proficient in Microsoft Office, particularly Word and PowerPoint, with the ability to develop professional training resources.
Qualifications: Recognised formal qualifications in training delivery, learning and development, and/or coaching practice are advantageous.
Sector Knowledge: Any knowledge in the utilities sector is desirable.

Benefits:

25 days holiday + statutory holidays
Pension scheme
Cycle to work scheme